Greetings from Cleaning Company Dubai your dependable source for first-rate cleaning services in Dubai and the neighboring areas. You acknowledge and agree to abide by these terms and conditions by accessing or using our website and services. In order to promote clarity between you the customer and us these terms set forth the guidelines for using our services. Should you find any part of these terms objectionable kindly do not use our services.
Service Area Coverage
To satisfy the various needs of our customers Cleaning Company Dubai provides a broad range of cleaning services. We provide the following services among others.
Complete cleaning services for residences including apartments houses and villas.
Retail areas offices and other commercial buildings are cleaned by professionals in commercial cleaning.
Deep Cleaning: Perfect for post-renovation or spring cleaning these comprehensive cleaning services take care of every nook and cranny.
Sofas chairs and other upholstered furniture can be cleaned expertly with upholstery cleaning.
Carpet Cleaning: Stains dust and allergens can be eliminated with advanced carpet cleaning techniques.
Window Cleaning: Residential and commercial windows cleaned without streaks.
Move-in/Move-out Cleaning: Thorough cleaning services to guarantee that homes are immaculate prior to or following a move.
Customized Cleaning: Cleaning solutions made to fit the needs of individual clients.
more services: Dubai Cleaning Company Services.
Making a reservation and payment
Booking Procedure: Guests may make reservations for our services by email phone or our website. A reservation is not deemed confirmed until Cleaning Company Dubai sends a confirmation email or message. We advise making reservations well in advance to guarantee your desired time slot.
Service Agreement: A service agreement detailing the precise duties timetable and expense will be sent to you after your reservation is confirmed. Before the service starts the client needs to acknowledge this agreement.
Terms of Payment: Unless prior arrangements have been established payment must be made in full at the time the service is completed. Cash cards and bank transfers are just a few of the payment options we take. There is a monthly billing option available for recurring services.
Payment Delayed: Cleaning Company Dubai does not impose a late fee in the event of a payment delay.
The policy for refunds and cancellations.
Client Cancellation Policy: Customers are free to reschedule their appointment up to 48 hours prior to the planned service time. cancellations done 24–48 hours in advance.
Cancellation by Company: Cleaning Company Dubais right to cancel or reschedule services in the event of unanticipated events such as staff unavailability severe weather or emergencies is reserved. In these situations customers will receive prompt notification and they will have the option of a complete refund or rescheduling their appointment.
Refunds: We only issue refunds in situations where our fault prevented services from being rendered. Requests for refunds must be submitted no later than seven days following the planned service. Within one to two business days refunds will be processed.
Postponing: If a client requests a reschedule at least 48 hours prior to the scheduled service time there will be no additional fees. requests for rescheduling made 24 to 48 hours after the service.
A guarantee of service satisfaction: Client satisfaction is our first concern at Cleaning Company Dubai. Kindly let us know within a day if the level of service we provided does not meet your expectations. In addition to providing a free reclean we will respond to your concerns right away. This guarantee does not cover services rendered in circumstances that do not fall under the purview of the service agreement such as locations that are not accessible because of client restrictions.
Assertion Protection and Absorption: Liability: Cleaning Company Dubai is completely covered by insurance to cover any unintentional harm or loss that one of our employees may cause while providing services. However the value of the services we rendered is the only thing for which we are liable goods or locations not covered by the service agreement are not included. Wear and tear pre-existing damage and things not specifically stated in the service agreement are not covered by us. By accepting these conditions the client undertakes to defend Cleaning Company Dubai its staff and agents against any lawsuits losses liabilities damages and costs resulting from or connected to the use of our services unless our conduct was willful or grossly negligent in which case it shall be held harmless.
Customer Accountability Access: Clients are responsible for making sure our cleaning personnel can enter the property without any obstacles at the appointed time. supplying any required codes keys or remote access is part of this.
Before the cleaning service commences clients are in charge of safeguarding any valuables or delicate items. Any loss or damage to objects that are not sufficiently protected is not the responsibility of Cleaning Company Dubai. Special Requests: Prior to the start of the service please inform us of any unique requirements or instructions. This covers any allergies or known sensitivity as well as which cleaning supplies should be used or not.
Safety and Health: The health and safety of our employees and clients come first. Cleaning Company Dubai follows tight guidelines for health and safety which include:.
Usage of Eco-Friendly Products: We use safe for both people and pets cleaning products that are also environmentally friendly. Please let us know in advance if you have any allergies or specific product preferences.
Staff Training: To keep our employees abreast of the most recent health and safety regulations we require them to complete regular training. Additionally they receive training on the safe and efficient use of cleaning equipment.
COVID-19 Precautions: Due to the ongoing pandemic our team uses gloves masks and frequent hand sanitization as part of enhanced hygiene procedures. Before and after every service we make sure that our equipment is properly cleaned and sanitized.
Privacy and Security of Data: Maintaining our clients privacy is a top priority for Cleaning Company Dubai. We keep our data safe in a secure database and only gather the information required to deliver our services. Unless its mandated by law we never disclose your personal information to third parties without getting your express permission. You can access our website to view our complete privacy policy.
Property of the website: All text photos logos and graphics on the Cleaning Company Dubai website are the intellectual property of Cleaning Company Dubai or our licensors. Reproducing distributing or using this content in any way without permission is strictly forbidden.
Terms and Conditions Modifications: The Cleaning Company Dubai maintains the right to change these guidelines at any time. Any modifications will be announced on our website or via direct email correspondence or other channels. Any modifications that we make will be automatically accepted by you if you keep using our services.
Dispute Settlement: In good faith negotiation will be used to settle any disagreements arising from or pertaining to these terms and conditions or the services rendered by Cleaning Company Dubai. The conflict will be sent to mediation if a settlement cannot be reached. The courts of Dubai will have exclusive jurisdiction over the dispute if mediation is unsuccessful.
The governing legislation: United Arab Emirates law will apply to these terms and conditions. The Dubai courts will have jurisdiction over any disputes.
Please contact us: if you have any queries worries or requests about these terms and conditions. Contact us via email at
info@cleaning-company-services.com
Phone number: (971) 559–58440.
In Dubai United Arab Emirates at 103 Danat Al Mamzar.
